When Learning Runs Smack into Reality at Medieinstitutet #mfm11

I spent 12 years learning about sales in all different perspectives and I have spent the last couple of years learning how social business will affect the traditional corporate world. Among the interesting things I have discovered is the unsettling reality that a lot of business leaders believe social tools are toys or irrelevant time consuming habits, you can hear it when people is expressing things like; who cares what people had to lunch? Then you know you need to take it from the beginning, but that is 100% OK for me because it is always a first time for everything, and I love helping people evolving.

Lead with the right context

Today I know the importance to move the discussion beyond if your organization should start a Facebook page or not. Instead your organization need to approach social business as a with a serious business process, the same way you handle your other business processes, because this culture shift forcing companies to change how they interact with customers in both a B2B and a B2C context.

Good notes

This week at Medieinstitutet in Stockholm

This week I’m fortunate to meet a lot of keen students at Medieinstitutet in Stockholm together with my wingman Searchmanager. We are sharing our beliefs regarding social business strategies and we are working together with the students helping them build a how-to manual and what to consider when integrating (infograph) social media tools together with a traditional sales process. We also have talked about personal branding (infograph). Sometimes I wish it was possible to connect with people through a USB cable and transfer skills, experiences and thoughts. This very often occur when you know that the schedule is tight and you don’t have enough time. But this is a great reminder that the best way to learn new things in life is practice, practice and practice over again, so I believe one of the best ways to learn new things are workshops and trying role play real life examples, and that is what we doing here this week.

Students in action

Marketing strategies, sales and mixed media

Medieinstitutet shows up great conversion numbers for their students; today, over 90% of all students who graduated in 2009 and 2010 is working in media and communications industries. I think this class we are working with this week is studying probably one of the most significant courses you can hit your scoreboard with today to get a relevant preparation for tomorrows business environment and they are learning things like; business acumen sense, project management, sales, marketing, personal branding, and how to handle different media channels. This course set up an important context for students, I think students that learn early on to leverage new technologies and how they could use this tools to gain great sales and business benefits will harvest great results, so students at #mfm11 roll up your sleeves and keep up the good work. Then I also want to express the single most important word in this post; thank you! It is so important for me to be a micro part of your learning process, because this develops me personally, so again I’m so grateful for having me on board this week.

Hangout

Are you evolving?

We will one day look back and be amazed at this time at how social tools altered our lives, are you keeping up with how communication is evolving, or do you still think status updates on Twitter is stupid?

Conversion Jam #1 Converted into An Eye-Opening Experience

I was one of the 260 people who attended Conversion Jam #1 here in Stockholm earlier this week, this was Sweden’s first conversion event, and I must say it’s probably one of the better events I have attended here in Sweden. The Conversionista crew (swedish) had done a great job bringing in awesome speakers who delivered presentations with eye-opening insights.

Michael Summers

I liked Michael Summers presentation 10 E-Commerce bloopers you don’t want to make, but probably are. He did a great job and shared with us real, concrete and practical case studies on e-commerce usability blunders. It was also fun to watch his eye tracking movies how the user experienced big e-retailers in different perspectives, the conclusion here is that it’s very often a huge perspective gap between how e-retailers and real customers experiencing a site.

Jim Hudson Paypal

Jim did a presentation about the difference between actual time and perceived time online. He explained the benefit you achieve when you ”make things feel faster online” and how we can use different techniques that can change how customers perceive time when they are online in your store.

André Morys

André talked about how the brain works when customers are buying online, and how customers emotions affecting purchasing decisions.  I loved the passion and energy he had when he delivered his presentation, and I still laughing when I’m thinking about the case study regarding the underarm sweat pads.

Agenda Conversion Jam #1

Agenda Conversion Jam

Conversion Jam next year

They have already booked Craig Sullivan and more great stuff will probably come when they present the agenda for 2012, I will definitely grab a ticket for the next Conversion Jam, because this event really converted into results and eye-opening experiences for me as a visitor. Big thanks to John Ekman!

Social Media Experts Were Pumping Up Petrol 18 Months Ago

This is a short Video from the Q&A session at Email Marketing Evolved 2011 with Jeanne Jennings, Dela Quist, David Meerman Scott and Steve Kemish. They are discussing the future of e-mail marketing and the self proclaimed marketing expert.

Q&A session at #eme2011

In this video

  • Some experts thinks e-mail is dead but e-mail marketing is growing and it has the best ROI of all direct marketing channels.
  • I laugh when David Meerman Scott and Steve Kemish talks about social media experts.
  • It’s important to be a contrarian, if someone says you can’t send an e-mail on the weekend, just do it! Think outside the box.

Questions

  • What do you think when someone is proclaiming them-self as an expert?
  • Can you share some good ideas how to think outside the marketing box?