--- title: Defining and focusing on the big rocks description: "Mattias explains that when focusing on one of his big rocks for Q1 (developing the new onboarding process) he made sure to integrate the \"4 Cs\"." image: https://www.mattiasgronborg.com/hubfs/Mattias%20Gronborg%20Defining%20and%20focusing%20on%20the%20big%20rocks.jpg --- [![](https://www.mattiasgronborg.com/hubfs/mattiasgronborg_logo-1.svg)](https://www.mattiasgronborg.com/) [![](https://www.mattiasgronborg.com/hubfs/mattiasgronborg_logo-1.svg)](https://www.mattiasgronborg.com/) [Home](https://www.mattiasgronborg.com) [Blog](https://www.mattiasgronborg.com/blog) [About](https://www.mattiasgronborg.com/about) [Contact](https://www.mattiasgronborg.com/contact) # Defining and focusing on the big rocks By [Svea Landschoof](https://www.mattiasgronborg.com/blog/author/svea) 2021.03.31 [Back to listing](https://www.mattiasgronborg.com/blog) Your blog post Looking back at the end of 2020, the two big rocks for Q4 were redesigning the [iGoMoon](https://www.igomoon.com/) website and working on the delivery processes. Q1 of 2021 on the other hand was dedicated to the recruitment and onboarding process.content here… ## The 4 C:s Mattias explains that when focusing on one of his big rocks for Q1 (developing the new onboarding process) he made sure to integrate the "4 Cs": 1. **Compliance:** This "C" focuses on the very basic aspects such as legal and policy-related things at iGoMoon. Mattias designed a playbook "The Crew Manual" in order to convey everything compliance-related. 2. **Clarification:** Clarification means making sure that the new employee knows exactly what their job is and which expectations are connected to it. Part of the clarification part is e.g. role descriptions, KPIs, and the specific goals and targets. 3. **Culture:** The culture part is all about the formal and informal culture at the company. To make these things more clear, iGoMoon has developed a [culture code](https://www.igomoon.com/company/careers) and a vision board. 4. **Connection:** The fourth C is there to help with relationships between the existing team and the new colleague. The connection has become even more important throughout the last years when the pandemic started. ## Onboarding process Mattias talks about how he has the role of the mood manager when he is doing the new hire onboarding. Trying to create a nice experience for his new colleague. The stuff he covers during the onboarding are things like: - Tech Set-Up & onboarding - The Crew Manual "TCM" - The Vision Board "TVB" - The Culture Code "TCD" - Peer 2 Peer Recognition - Growth Calls "GC" and Career - Role description, targets & goals - Bonus & Profit share program - Ideal customer profile - Sales & Services delivery processes - Required reading and HubSpot certificates - Follow up meetings booked What do you think is important in a new hire onboarding? [# Execution](https://www.mattiasgronborg.com/blog/tag/execution) #### ABOUT THE AUTHOR **Svea Landschoof** is a real doer. Svea sets high goals for herself and will work overtime to ensure she achieves them. She defines her own success and isn’t afraid of life’s surprises. If she were, she wouldn’t have made it to the Moon. She is the woman behind and in front of the camera. Svea is multi-talented and lets her skills shine while she both shoots and hosts the inspiring YouTube series with iGoMoon's founder Mattias Gronborg. ## More Like This [Read More](https://www.mattiasgronborg.com/blog/ceo-report-for-may-22-reactivating-previous-customers) 2022.06.26 [# Execution](https://www.mattiasgronborg.com/blog/tag/execution) #### [CEO report for May 22 - reactivating previous customers](https://www.mattiasgronborg.com/blog/ceo-report-for-may-22-reactivating-previous-customers) In today's episode, Mattias is sharing the CEO report for May 2022 which includes the good things from May, what needs to be improved and which opportunities they have. 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[Read More](https://www.mattiasgronborg.com/blog/implementing-different-strategies-to-increase-sales) [Read More](https://www.mattiasgronborg.com/blog/dealing-with-tough-times-and-looking-forward) 2022.06.09 [# Execution](https://www.mattiasgronborg.com/blog/tag/execution) #### [Dealing with tough times and looking forward](https://www.mattiasgronborg.com/blog/dealing-with-tough-times-and-looking-forward) In today's episode, Mattias talks about how he's coping with the current situation at his company and talks about things you can learn in tough times. [Read More](https://www.mattiasgronborg.com/blog/dealing-with-tough-times-and-looking-forward) [Read More](https://www.mattiasgronborg.com/blog/ceo-report-for-may-22-reactivating-previous-customers) 2022.06.26 [# Execution](https://www.mattiasgronborg.com/blog/tag/execution) #### [CEO report for May 22 - reactivating previous customers](https://www.mattiasgronborg.com/blog/ceo-report-for-may-22-reactivating-previous-customers) In today's episode, Mattias is sharing the CEO report for May 2022 which includes the good things from May, what needs to be improved and which opportunities they have. [Read More](https://www.mattiasgronborg.com/blog/ceo-report-for-may-22-reactivating-previous-customers) [Read More](https://www.mattiasgronborg.com/blog/implementing-different-strategies-to-increase-sales) 2022.06.11 [# Strategy](https://www.mattiasgronborg.com/blog/tag/strategy) #### [Implementing different strategies to increase sales](https://www.mattiasgronborg.com/blog/implementing-different-strategies-to-increase-sales) In today's episode, Mattias talks about how he's planning to get sales back on track. Mattias has been working on many different strategies to improve sales over the last couple of weeks. [Read More](https://www.mattiasgronborg.com/blog/implementing-different-strategies-to-increase-sales) [Read More](https://www.mattiasgronborg.com/blog/dealing-with-tough-times-and-looking-forward) 2022.06.09 [# Execution](https://www.mattiasgronborg.com/blog/tag/execution) #### [Dealing with tough times and looking forward](https://www.mattiasgronborg.com/blog/dealing-with-tough-times-and-looking-forward) In today's episode, Mattias talks about how he's coping with the current situation at his company and talks about things you can learn in tough times. [Read More](https://www.mattiasgronborg.com/blog/dealing-with-tough-times-and-looking-forward) [All blog posts](https://www.mattiasgronborg.com/blog) ## Don't be a stranger Now we are close to something new, the easiest way to contact me is here. 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